Privacy Policy
Last Updated: 2026
Costock Caravan Services ("we," "us," "our," or "Company") operates the website costockcaravanservices.co.uk. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, including all its content, functionality, and services offered (the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We may collect information about you in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, sign-up forms, or other interactive features, we may collect your name, email address, telephone number, and other contact details.
- Technical Information: We automatically collect certain information about your device when you access our Website, including your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data.
- Usage Data: We collect information about how you interact with our Website, including the links you click, the content you view, and the time spent on our pages.
How We Use Information
We use the information we collect for the following purposes:
- To provide and maintain the Website and our services;
- To conduct analytics and understand user behaviour and preferences;
- To track affiliate performance and commission calculations;
- To improve our Website, content, and user experience;
- To send newsletters, promotional materials, and updates (with your consent);
- To comply with legal obligations and enforce our terms;
- To detect and prevent fraudulent activity and misuse of our Website.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance functionality and gather analytics. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for Website functionality and security;
- Performance Cookies: Used for analytics and understanding user behaviour;
- Affiliate Tracking Cookies: Used to track referrals and affiliate commissions;
- Marketing Cookies: Used for promotional purposes and targeted content.
Cookie Opt-Out Options: You may control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You can also opt out of certain tracking through industry opt-out tools or the Network Advertising Initiative (NAI) opt-out portal.
Third-Party Links
Our Website contains links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. This Privacy Policy applies only to our Website. We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information. Your use of third-party websites is at your own risk and subject to their respective terms and conditions.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection law, you have the following rights:
- Right of Access: You may request access to the personal data we hold about you;
- Right to Rectification: You may request correction of inaccurate or incomplete data;
- Right to Erasure: You may request deletion of your personal data, subject to legal obligations;
- Right to Restrict Processing: You may request that we limit how we use your data;
- Right to Data Portability: You may request your data in a structured, portable format;
- Right to Object: You may object to certain processing activities, including marketing communications;
- Right to Lodge a Complaint: You may file a complaint with the UK Information Commissioner's Office (ICO).
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. The retention period varies depending on the context of processing and our legal requirements. Generally, we retain:
- Contact information and user accounts for the duration of our business relationship and as required by law;
- Analytics and usage data for up to 24 months;
- Affiliate tracking data in accordance with affiliate program requirements and tax obligations;
- Cookie data in accordance with cookie expiration settings.
Once data is no longer required, we securely delete or anonymise it.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@costockcaravanservices.co.uk
Website: costockcaravanservices.co.uk
We will respond to your inquiry within 30 days or as required by applicable law.
Data Protection Authority: If you believe we have violated your privacy rights, you may lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.